Home Instead

My family used Home Instead since my father needed care during the last few months leading to his passing. I was impressed with CNA whom they sent for him. Recently, when my spouse needed home care at home post-surgery, I reached out to the local office of Home Instead. Not only was I impressed with how professional the CNAs they assigned for me, they were professional, kind-hearted and treated my spouse as a family member. I want to give a shout out to these wonderful people here-Bernard, Kitty, Samantha and Lakin.

My family hired the Home Instead for the downtown Portland area to be the caregivers for my brother who was in hospice for the last weeks of his prostate cancer. From the beginning Bernard (owner) and I discussed the care we were looking for and during the process it showed that he genuinely cared about the people he was working with. Tracy his manager was also very attentive and responsive to requests that we made which made this awful experience so much more palatable.

For several years now, Home Instead has been providing excellent home care services for my 97 year old home bound mom. I would like to mention Jeff Ho in particular for his caring & professional demeanour, the ever friendly reception staff answering the phones, the care co-ordinators, & their team of care-givers. Thank you! As an addition to my last review from about 6 months ago, Home Instead/805 continues to maintain their high standard of excellence in helping with the care of my 99 year old mom. As a physician (retired) myself, their help is truly appreciated.